Forced to smile, help-desk workers an unhappy lot

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Customer-service workers who have to fake a smile throughout the day end up sulking and shirk work, affecting productivity.
To know more,http://ibnlive.in.com/news/forced-to-smile-helpdesk-workers-an-unhappy-lot/144239-19.html

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Yes its bound to be..
You can't smile all the time..
Yes, it is very true. Smiling all the times is very difficult. They are also bound to problems. So, it is a very difficult job.
Why should you make a false smile on your true face if you can have a true smile itself?
It is dificult job to handle and lot of depression cases...hope the sytem is changed in the job..
i also think its really difficult to smile all the time, but they have to do it no other way if they want to continue in their job..
Smiling should not be fake.If fake it is a tedious job.It should come from our inner mind.

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nagalakshmi.karunanidhi

@nagalakshmi.karunanidhi

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Created Thursday, 24 February 2011 21:19
Last Updated Tuesday, 30 November -0001 00:00
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