:) One of the most important elements in purchasing sensitive scientific equipment is to ensure that the support services provided by your supplier can meet your requirements. As a general rule, most overseas manufacturers choose their representatives carefully but in any case it is up to the local suppliers to :angry: perform to the high standards that are expected of them.
More importantly, it is up to you as the purchaser to reassure yourself that you will not be left in the lurch and you can rely upon your supplier.