Most people do not listen with the intent to understand; they listen with the intent to reply.”

listen to understand

Stephen Covey

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1032 “Effective leadership is putting first things first. Effective management is discipline, carrying it out”
1014 “Treat them all the same by treating them differently.”
1050 “Courage isn't absenct of fear, it is the awareness that something else is important”
1000 “Ineffective people live day after day with unused potential.”
1097 “Through imagination, we can visualize the uncredited worlds of potential that lie within us.”

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