Internet modem problem- cable unplucked.

I have Tikona internet connection. I am facing connectivity problems since some time. I get the message on screen- one of the cables is unplucked, even though none is unplucked. Then I try to take out all the three cables clean the modem and again put the cables in modem. Then the net works for some time and again the problem creeps in.

What is the remedy? .

Your Modem is at fault. Did you lodge a complaint to Tikona service providers ? Or did you restart the computer once and tried if the signal is recurring ? Most of such faults will be set right with a restart.

I have Tikona internet connection. I am facing connectivity problems since some time. I get the message on screen- one of the cables is unplucked, even though none is unplucked. Then I try to take out all the three cables clean the modem and again put the cables in modem. Then the net works for some time and again the problem creeps in.

What is the remedy? .

Do you have latest operating system with all its driver updated? also the compmany of modem time to time release driver update, thirdly any chance of net cut, or spywares on your computer.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

The fact that your net works for some time and stops functioning repeatedly says that the Modem is at fault. Anyhow you lodged a complaint to the service provider. He will certainly change the Modem.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

So, it is modem which seems at fault, thankfully yours root cause of problemssnow at conclusive end.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

So, it is modem which seems at fault, thankfully yours root cause of problemssnow at conclusive end.

Now I see that modem is also okay. The cables are loosely connected to the computer. The net works well after properly connecting the net cables.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

So, it is modem which seems at fault, thankfully yours root cause of problemssnow at conclusive end.

Now I see that modem is also okay. The cables are loosely connected to the computer. The net works well after properly connecting the net cables.

So it all ended with lose connection. OK. remember any major or minor problem should be done through the service provider. If we do something on our own they will throw entire blame on the user.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

So, it is modem which seems at fault, thankfully yours root cause of problemssnow at conclusive end.

Now I see that modem is also okay. The cables are loosely connected to the computer. The net works well after properly connecting the net cables.

So it all ended with lose connection. OK. remember any major or minor problem should be done through the service provider. If we do something on our own they will throw entire blame on the user.

I would not change the modem and get new cables myself. But inserting the wires in computer is simple task. Just connecting the cable to UPS and CPU is very routine. Actually, I am a bit slow in such matters especially because except sunday. I leave home early and come back late.

My problem is that I use the Tikona network only on sundays at residence. I use the Airtel in office. I also feel that the modem is at fault. Today I have sent email to Tikona and they will be taking action in 72 hours. I have asked for changing the modem. The net works for some time after I take out all cables and insert them again in the modem.

So, it is modem which seems at fault, thankfully yours root cause of problemssnow at conclusive end.

Now I see that modem is also okay. The cables are loosely connected to the computer. The net works well after properly connecting the net cables.

So it all ended with lose connection. OK. remember any major or minor problem should be done through the service provider. If we do something on our own they will throw entire blame on the user.

I would not change the modem and get new cables myself. But inserting the wires in computer is simple task. Just connecting the cable to UPS and CPU is very routine. Actually, I am a bit slow in such matters especially because except sunday. I leave home early and come back late.

It happened a couple of times when I tried to solve the problem of non functioning of the modem. When the service provider entered the scene who gave me a friendly advise that to inform the service provider however small the problem looks and wait.

Just for fun-- The lesson to be drawn is never be loosely connected in software or hardware !!

Just for fun-- The lesson to be drawn is never be loosely connected in software or hardware !!

That is an important lesson otherwise you will be left flapping in the wind, literally! :laugh:

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

No. I use You broadband and never faced such problems except few conditions like bad weather. Their customer service is quite good.

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

No. I use You broadband and never faced such problems except few conditions like bad weather. Their customer service is quite good.

I also use You tele broadband and their service is good. However in recent past connection got cut because of cable cut by others and amplifier problem. Sometimes during monsoon the service may get affected due to moisture in their junctions as per their tecnicians. Their complaint system and attending them is also good. But they are only in some select cities. Using toggles may avoid cable related problems.

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

No. I use You broadband and never faced such problems except few conditions like bad weather. Their customer service is quite good.

I also use You tele broadband and their service is good. However in recent past connection got cut because of cable cut by others and amplifier problem. Sometimes during monsoon the service may get affected due to moisture in their junctions as per their tecnicians. Their complaint system and attending them is also good. But they are only in some select cities. Using toggles may avoid cable related problems.[/quote

YOU Broadband is available on my place Vizag. And I'm one of the oldest member. One good thing about them is , they inform about their status, in case of net failure and give the approximate time to resume the net. It was only a few days ago, they had a severe breakdown. All along they were in touch with me informing about the status.

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

No. I use You broadband and never faced such problems except few conditions like bad weather. Their customer service is quite good.

I also use You tele broadband and their service is good. However in recent past connection got cut because of cable cut by others and amplifier problem. Sometimes during monsoon the service may get affected due to moisture in their junctions as per their tecnicians. Their complaint system and attending them is also good. But they are only in some select cities. Using toggles may avoid cable related problems.[/quote

YOU Broadband is available on my place Vizag. And I'm one of the oldest member. One good thing about them is , they inform about their status, in case of net failure and give the approximate time to resume the net. It was only a few days ago, they had a severe breakdown. All along they were in touch with me informing about the status.

Yes most of the time they inform status. Their call center is also professional.

As the problem of modem is been discussed I too want to share my problem. It is definitely not loose connection.. :P
I am using BSNL broadband from quite sometime and recently have replace my old modem with a new Dlink modem as BSNL is not supplying new modems now in our area. The only reason to replace the old modem with a new one is due to frequent disconnection of the Internet. We contacted the engineer at BSNL and they suggested to replace the modem that is another reason. But the problem is still there even after getting a new modem. When it disconnects if we switch off and on the modem then it again works and again after sometime the Internet gets disconnect. Even after repeated complaints the customer support is not solving the problem. They just come and say everything is fine. Does anyone having the same problem?

No. I use You broadband and never faced such problems except few conditions like bad weather. Their customer service is quite good.

I also use You tele broadband and their service is good. However in recent past connection got cut because of cable cut by others and amplifier problem. Sometimes during monsoon the service may get affected due to moisture in their junctions as per their tecnicians. Their complaint system and attending them is also good. But they are only in some select cities. Using toggles may avoid cable related problems.[/quote

YOU Broadband is available on my place Vizag. And I'm one of the oldest member. One good thing about them is , they inform about their status, in case of net failure and give the approximate time to resume the net. It was only a few days ago, they had a severe breakdown. All along they were in touch with me informing about the status.

Yes most of the time they inform status. Their call center is also professional.

In addition to this, they pay occasional visits or contact through phone and enquire about the smooth functioning of the net.