So far they have absolutely no clue as to who it was...They will of course get him but in the mean time an innocent woman and her family suffers because of the carelessness of the bank.They should have had a security guard there ...
Yesterday or day before, I read a letter in a newspaper by a reader who threw some light on this type of situation. It seems that now with so much competition in the banking sector, all the high-ranking officials focus on is how to earn more profits for their banks. One such official thought of this ingenious idea that if security at the ATMs is reduced, it would mean saving salaries of 3 guards for round-the-clock security of each ATM and taking them all off would mean saving about Rs. 7 crores each month in salaries for this bank, which was implemented by them and also other banks took it up immediately. So while not all ATMs lack security but the ones that do have security are far less compared to the number of ATMs with no security! They figured that if at all any incident happened where the ATM was broken into, it would be a once-in-a-blue-moon occurrence and the losses very small compared to profits. So I guess, unless the consumers make a big noise about it, security would still be an issue!