What do you think about Call Centers???????

I think the day we close all the call centres arcoss the country...that day would be the greatest day for the wellfare of the youth of India....sorry about my views man..thats the way i feel.

No Problem my Friend.I really appreciate you view.But if we talk about welfare of the youths,Its been surveyed that Call centers managed to give employment to %60 youths of India who are mere HSC(12Th pass) with a very good income so that they can serve their family unlike other private or government firms.
Its a very good platform for those who cant opt higher studies due to several reasons.

I also appreciate your view but of the youth across the call centres is spending endless time and energy providing services to other countries intead of utilizing that time for the benefit of the nation. The productive is maximum in the youth and these are important years of their lives ,being wasted in a call centre job.

Call centers provide valuable service. These are foreign as well as Indian. No job is bad. This depends on aptitude and interest.

I think many engineering graduates are attracted to call centres nowadays.

Another problem with call centres is that over qualified people work for jobs which require lesser educational qualification...which is a shame for the country

Call centers are more important for every one today with out that we can get information from others.It is a good source to know information of the products.

Without call centre we cannot complain or get information . for example you got a problem with the offers of your phone network then what you do ? you will call to customer care and give complain or get the information to solve. so call centres are necessary for us. In present world everything is dependent on callcentres only but people have lot of bad impression on callcentre employes. but they dont know the exactly about it that is the problem

[quote]I think the day we close all the call centres arcoss the country...that day would be the greatest day for the wellfare of the youth of India....sorry about my views man..thats the way i feel. [/quote]

You seem to have formed your opinion solely upon negative things you probably heard from others! I have worked in the BPO industry for more than 6 years and have seen call center people from very close quarters. It is only a handful few who have helped tarnish the image of the industry as a whole, something that is prevalent in all sectors! I mean how many people actually talk about doctors sexually preying on poor women half groggy after an operation??

[quote]Another problem with call centres is that over qualified people work for jobs which require lesser educational qualification...which is a shame for the country [/quote]

Its really a shame because our country is unable to provide these OVERQUALIFIED people with proper jobs!

Also, let me remind you Deven, that no job is superior or inferior! As long as it allows a person make an honest living and at the same time that job is bringing valuable foreign currency to his country, it is good for everyone!

Yes we are getting many assistance from call centre and it is proving many youngs in job.

I think this is not bad.

Most major businesses use call centers.
call centers do important role to interact with companies customers.

[quote]Yes we are getting many assistance from call centre and it is proving many youngs in job. [/quote]

True, also the fact is that call centers provided a very reliable source of income to young graduates, especially when the manufacturing industry was on the verge of dying and future looked dark for many!

i truly understand your point kalyani mam..but there are always two sides of a coin...it can be said that call centers have both good and bad aspects and outcomes associated with it.

[quote]i truely understand your point kalyani mam..but there are always two sides of a coin...it can be said that call centers have both good and bad aspects and outcomes associated with it. [/quote]

Very true Deven! But does it only apply for call centre jobs? I mean, I have seen this from many people I know, why are call center employees looked down upon? They are working as hard as the others do, is it because of high salaries they earn, which they rightly deserve!

The youth is getting attracted towards Call center and according to me its a good job. In future,my hostel mate and I,were planning to open a call center.

Kalyani mam , i have no issues with the employees of call centres nor do i look down upon them...the problem is with the very concept of call centres..i.e. the youth of developing countries working day and night for the luxury of the people of the developed country.

I think Call centers job is good for boys and not good for girls because its night job.

[quote]Kalyani mam , i have no issues with the employees of call centres nor do i look down upon them...the problem is with the very concept of call centres..i.e. the youth of developing countries working day and night for the luxury of the people of the developed country. [/quote]

Deven, that is where lies the misconception about these jobs. The people in those developed countries are not rich, except for maybe a handful few, they are just like you and me, and the jobs are all about basic needs such as banking, bills, services etc. And let's face it, we NEED those jobs!

yeah maybe we do ...so are you trying to suggest that call centres have nothing bad ?