which is the best way to buy electronic products online shopping or showtoom purchase?

I feel store purchase is a much better option. Though it might cost you a little more you will be able to properly check the product instead of ending up buying one with a defect.

Online shopping is a better & smart choice, however we can see the product in showroom first, experience it & then buy online! That would be the best way to buy one. Online cost is less as there is no storage cost which is included in selling price.

Buying online saves time and money but there is always the risk of buying products which are different from what you ordered.  But many online stores maintain the return policy. 

But with store purchase, one can always check the products personally before buying them

It depends on to what extent you can trust a retailer, be it online or local offline shop. For me personally., my experience buying such stuff online than a local shop has been more positive and so for the last two years I have bought most stuff online from amazon including a very expensive camera. When you decide to buy online, make sure you stick to a reputable, reliable website and do some research about the price. Also stay away from retailers who offer seemingly extremely low prices than normal because they are the ones who can dupe you.

I prefer online especially the gadgets like phones, tablets, storage devices and cards as they offer good deals and provide proper guarantee. Now they have even started buy back and no question asked replacement schemes in warranty/guarantee period.   

Kalyani Nandurkar wrote:

It depends on to what extent you can trust a retailer, be it online or local offline shop. For me personally., my experience buying such stuff online than a local shop has been more positive and so for the last two years I have bought most stuff online from amazon including a very expensive camera. When you decide to buy online, make sure you stick to a reputable, reliable website and do some research about the price. Also stay away from retailers who offer seemingly extremely low prices than normal because they are the ones who can dupe you.

Sometimes even the reputable websites can make mistake. Once I had order a green kurta from Myntra and they sent me orange coloured with same print. But since it was lovely i didn't return it back. I had a similar experience at Amazon. Apart from these ones, my other online shopping experience had been quite positive so far.

jabeen wrote:

Kalyani Nandurkar wrote:

It depends on to what extent you can trust a retailer, be it online or local offline shop. For me personally., my experience buying such stuff online than a local shop has been more positive and so for the last two years I have bought most stuff online from amazon including a very expensive camera. When you decide to buy online, make sure you stick to a reputable, reliable website and do some research about the price. Also stay away from retailers who offer seemingly extremely low prices than normal because they are the ones who can dupe you.

Sometimes even the reputable websites can make mistake. Once I had order a green kurta from Myntra and they sent me orange coloured with same print. But since it was lovely i didn't return it back. I had a similar experience at Amazon. Apart from these ones, my other online shopping experience had been quite positive so far.

Yes Jabeen, some times such things are bound to happen. I was also sent a bag in wrong colour once from Amazon, but the returns policy was quite good so the bag was picked up from home the very next day and the money reimbursed immediately. Since the people working in such reputed retailers are humans, errors are bound to happen occasionally, but at least the customer service is far better and the customer getting duped is a rare incident. But I have read about customers getting blocks of bricks in place of expensive phones from sites like shopclues, snapdeal etc.

I agree with you as I got one wrong colored bag from Flipkart only day before yesterday and sent it back. I got all my money back in my account without deducting  single rupee in any account. I have no complaints so far from any of the sites I am dealing with.

It is important to see the review rating of the seller before buying, but generally Amazon, flipkart are very reliable. We should avoid any unknown sites to avoid loss of money. Also it is better to prefer cash on delivery in unknown sites or otherwise purchase from known websites only. Incase of low price attraction think whether such a huge discount can be offered at all? I think these small things help a lot. I have trouble in purchasing Shoes, Clothes from online as I am confused how to select the right size. I dont prefer things that have size & need to fit to me at all. Till now I haven't purchased any like Watch, Shoes, Clothes from online.

I don't see any point in checking reviews which in most cases do not reflect the true value of the product. Most these reviews are either not reliable or posted by customers who have given the rating out of courtesy. It's better to buy from reliable manufacturers comparing the price on different sites like Amazon, Flipkart, Snapdeal, Infibeam  and Jabong etc. If you are not sure about the technical data of any particular product better use the manufacture's site before making a deal.Buying clothes and shoes is not wise as you never know about the right size as most companies have different scales on their size charts.

I agree with all, But still i have a doubt that how an online seller providing low price comparing to showroom price. Even the price is less than brand website!?

This is because selling online doesn't need staff and showroom beside other expenses and the main point is that eCommerce sites share their profit provided by manufacturer to their customers since they do not have to spend on stocks.

epraneeth77 wrote:

It is important to see the review rating of the seller before buying, but generally Amazon, flipkart are very reliable. We should avoid any unknown sites to avoid loss of money. Also it is better to prefer cash on delivery in unknown sites or otherwise purchase from known websites only. Incase of low price attraction think whether such a huge discount can be offered at all? I think these small things help a lot. I have trouble in purchasing Shoes, Clothes from online as I am confused how to select the right size. I dont prefer things that have size & need to fit to me at all. Till now I haven't purchased any like Watch, Shoes, Clothes from online.

I have bought clothes as well shoes online several times and have had no problem with the size at least until now. There is always a proper size chart given with the clothes and shoes and you have to make sure you select the right size. But if you are not sure about your size then it is better not to buy online.

suni51 wrote:

This is because selling online doesn't need staff and showroom beside other expenses and the main point is that eCommerce sites share their profit provided by manufacturer to their customers since they do not have to spend on stocks.

I agree with you point partially but, if an online seller can provide a best low price then, why cant all branded products can start online business? Even some of the brand products which sells online from their company website, prices are quite same as showroom price. 

Companies cannot offer you discount directly as they are bound with their rules and contracts with their offline distributors and dealers. The companies have different TP contract with eCommerce sites which provide you cut trough their own marketing affiliates. 

suni51 wrote:

Companies cannot offer you discount directly as they are bound with their rules and contracts with their offline distributors and dealers. The companies have different TP contract with eCommerce sites which provide you cut trough their own marketing affiliates. 

So, you mean to say that we can relay on online purchase for branded product which is costly in showroom and less at online? How will be the service part for online purchase. I have a experience with flipkart were i have purchased fastrack watch and when i take it for service at showroom and they denied to do service for online purchase and they said they are not actuals. 

Yes you can but only trust the reputed ones with proven track record since they care more for their reputation rather than earning a few bucks by cheating you. I have my full faith in Flipkart, amazon and Snapdeal in that order. Jabong and Apkamart are other trusted sites.

If we purchase online will they provide service facility? Since, we purchase at showroom they will take care of our product and they will arrange service at call. But i feel if we purchase online service request has to be placed directly to the brand customer care. I thought its difficult for old persons.

I don't think old or young is the basic criteria for getting service from the local service centers. If an older person can buy online then he certainly reads all terms and conditions before dealing and handle the situation.